Our Whistleblower System
A key pillar of our Whistleblower System is the principle of procedural fairness. It also guarantees the greatest possible protection for whistleblowers, persons implicated and employees contributing to the investigation of reported misconduct.
This also includes offering opportunities for anonymous reporting and communication. We assure not to perform any steps in order to identify anonymous whistleblowers, who do not misuse our Whistleblower System. Retaliation of whistleblowers and all persons who contribute to investigations at MAN Energy Solutions will not be tolerated. Persons implicated are presumed innocent until the violation is proven. Investigations will be conducted with the utmost confidentiality. The information will be processed in a fair, fast and protected process.
Making a report to our Whistleblower System
The Whistleblower System offers various channels to report potential employee misconduct that allow a swift review and reaction by our company if necessary. However this does not affect the statutory right to contact designated authorities.
Online Reporting Channel
You have the option of using a web-based communication platform bkms-system.com to contact the Central Investigation Office in many languages. This system is confidential and technically secured.
Even if your preferred language is not offered in the reporting channel, you can use any language to submit your report. You can also contact the Central Investigation Office in any language via e-mail or mail.
24/7 Hotline
You can make a report at 365 days, 24 hours, using the international toll-free number: +800 444 46300*
If your local telephone provider does not support the toll-free service, you can call the following chargeable number: +49 5361 946300
*Depending on the country you are calling from it is possible that the international toll-free hotline is not available since some telephone network providers do not support the service. If so, please use the offered chargeable number or your country specific number.
Country specific numbers
Country | Toll Free Number | Local Number |
Brazil |
0800-5912743 |
021-23911381 |
Mexico |
001-800-4610242 |
0155-71000355 |
Slovak Republic |
0800-002576 |
02-33325602 |
USA |
833-6571574 |
908-2198092 |
South Africa |
0800-99483 |
021-1003533 |
Malaysia |
1-800-819523 |
0154-600099 |
Argentina |
0800-6662992 |
011-52528632 |
Ombudspersons
Volkswagen AG has appointed external lawyers to act as Ombudspersons. They advise on the Whistleblower System or ensure that reports from whistleblowers are forwarded anonymously to the Central Investigation Office if desired.
If you want to get in contact with the Ombudsperson you can find their contact details here: http://www.ombudsmen-of-volkswagen.com/
Postal adress /in person
Postal address:
Central Investigation Office
Box 1717
38436 Wolfsburg (downtown)
Germany
In person:
Central Investigation Office
Porschestraße 1
38440 Wolfsburg (downtown)
Germany
Please make an appointment in advance by writing an e-mail to: io@volkswagen.de.
Do you have further questions?
Questions concerning the Whistleblower System at MAN Energy Solutions can also be addressed to our Compliance Officer via compliance@man-es.com
The impartial Compliance Officer advertises and communicates about the Whistleblower System locally, being MAN Energy Solutions connection to the Central Investigation of Volkswagen AG. However, the qualified and experienced colleagues at the Central Investigation Office are also at your disposal.
Additionally, the impartial Compliance Officer will also ensure that MAN Energy Solutions complies with legal requirements regarding Whistleblower Systems.